Brushandboot welcomes your inquiries regarding our shoe care accessories (including shoe trees, shoe brushes, shoehorns, and shoe bags). If you have questions about our products, orders, or services, please contact us using the details below.

Contact Information

Brand: Brushandboot
Address: Upper Floor Lynx House, Ferndown, Northwood, Middlesex, HA6 1PQ
Phone: +44 1764784524
Email: auditor@brushandboot.com

Customer Service

To ensure your inquiry is handled efficiently, we recommend contacting us via email. Please include your order number (if applicable) and a brief description of your issue so our team can quickly understand the details.

Our customer service team handles inquiries regarding product information, order status, delivery arrangements, and return requests.

Customer Service Hours and Response Times

You may contact us via email at any time. Our team processes inquiries during customer service operating hours.

We aim to respond to your message within 24 hours. Response times may be longer during weekends, public holidays, or periods of high inquiry volume. If you contact us outside of operating hours, please leave a message, and we will respond as soon as reasonably possible.

We also welcome inquiries by phone. If we are unable to answer your call, please leave your contact details and the reason for your inquiry, or send us an email so we can follow up.

Inquiry Guidelines

To help us process your inquiry efficiently, please provide accurate contact information and relevant order details. Please avoid including unnecessary personal or payment information in your message.

We will assess and respond to your inquiry based on the information provided and the nature of your question.